MARTA Police have arrested Loren Hooks, 43, of Atlanta and charged him with simple battery in connection with the June 7 incident involving a 68-year-old customer who was forcibly removed from a train stopped at the East Lake rail station. Mr. Hooks has been transported to the DeKalb County Jail.
The incident was captured on video and posted on YouTube.
MARTA said customers can always dial (404) 848-4911 to report an emergency or, when using the rail system, simply pick up the marked, customer assistance phones on the platform. Intercom units are located inside every rail car and can be used to notify the train operator. All customers with smartphones should also download MARTA’s free “See & Say” app that enables them to contact MARTA Police and snap a picture discreetly.