Saturday marked MARTA’s busiest travel day in decades, with an estimated 270,000 rail riders, more than double the number seen on a typical Saturday. Parking lots throughout the system were filled as customers parked their cars and took transit to avoid Downtown parking fees and traffic.
On Super Bowl Sunday, 155,000 customers took MARTA rail Downtown. Riders were greeted by more than 600 Transit Ambassadors, positioned throughout MARTA’s 38 rail stations. These re-deployed administrative employees worked over 3,000 hours during the 10-day operational period.
“Our performance proved MARTA was ready,” said Chief of Rail Operations David Springstead. “We had two minor issues, one involving a trespasser near the tracks and another caused by a small fire on adjacent CSX property, where we implemented our contingency plans and minimized the service impact to our customers. On Sunday, the MARTA team worked quickly and efficiently to clear large crowds within 90 minutes of the end of the game.”