Streaming video platform Zoom suffered a massive outage on Monday morning, which caused headaches for Atlanta Public Schools on its first day of virtual classes.

APS issued a statement to parents and students on its social media accounts:  “Currently Zoom is experiencing an outage impacting the eastern United States. We are working to resolve the issue with Zoom and will provide an update when restored. Parents and students will hear from their local school regarding next steps and alternative ways for virtual learning.”

Superintendent Dr. Lisa Herring said many teachers were able to switch to other platforms including Google Meet to interact with students.

APS students are learning from home for at least the first nine weeks of the 2020-21 academic year as the COVID-19 pandemic continues.

For more about how parents and students are handling virtual learning, read our feature story at this link. For our interview with Dr. Herring, visit this link.

Collin Kelley

Collin Kelley has been the editor of Atlanta Intown for two decades and has been a journalist and freelance writer for 35 years. He’s also an award-winning poet and novelist.