Posted inBuckhead, Politics, Public Safety, Top Stories

911 operator shortage leaves some callers on hold, Atlanta councilmember says; mayor orders improvements

911 callers seeking help in Atlanta are sometimes put on hold due to staffing shortages at a police call center, according to a concerned City Council member. Mayor Keisha Lance Bottoms is responding with an order for an operator recruitment and retention plan to be in place by Jan. 4. Reports of 911 callers getting […]